Privacy Policy

1. Data Collection

We collect your email, business name, and any content you upload or crawl. We also collect chat logs between your visitors and the AI chatbot.

2. Use of Data

Your data is used solely to power the AI chatbot and provide analytics. We do not sell or share your content with third parties for marketing purposes.

3. Third Parties

We use trusted third-party services to provide our platform:

• Stripe: Payment processing.
• Supabase: Database and authentication.
• OpenAI: AI language models and embeddings.
• Vercel: Hosting.

4. Data Retention

Your data is stored securely. If you cancel your subscription, we retain your data for 30 days before permanent deletion. You can request immediate deletion at any time.

5. User Rights

You have the right to access, correct, or delete your data. You can export your chat logs from the analytics dashboard.

6. Cookie Policy

We use only essential cookies for authentication and session management. We do not use tracking or advertising cookies.

7. Data Transfer

Your data is stored on servers in the United States and European Union. By using our service, you consent to this transfer.

8. Contact Information

For any privacy-related inquiries, please contact us at support@chatnapse.com.

Last Updated: April 5, 2026